07/26/2009 07:01 PM
Dubai: A family is living under a sewage-leaking roof because the building maintenance can't communicate with the Chinese tenants living on the floor above.
Kaleem A. Khan, who lives in an apartment in the Yaqoob building off Rigga street in Deira with his family, has been encountering sewage leaking from the ceiling of his bedroom for a month despite sending two letters to the maintenance office of the building.
He said: "The sewage leaking from my bedroom ceiling is most probably from the washroom located on the second floor. This has led to my entire house smelling foul. Moreover, living in such conditions is also hazardous to health. The entrance passage of my apartment is also affected by water seepage from my neighbour's washroom."
According to Khan, people from the building maintenance office visited his apartment, but the problem persists. "All they do is to cover the leaking spot with cement or a tape and these measures are not proving effective as the problem continues," he said.
"The building air-conditioning is also not working and even that we have notified the maintenance department. They pasted a notice which read that the air-conditioning will be repaired in three days. But so far nothing has changed."
An official from the building maintenance told Gulf News that all repair works will be completed within a couple of weeks.
The official said: "The tenants who live on the second floor above Khan's apartment are Chinese and to be frank we are unable to communicate with them. They hardly comprehend English or Arabic.
"We tried to get the plumber into the apartment, but we can't as the Chinese tenants who are all women do not let us in.
"We have to take a tenant's permission to get into their home to carry out any sort of repair work.
"As for the air-conditioning, the chillers have broken down due to excessive load on it. As you are aware the temperature in the last few weeks has gone up, which added to an extra load on the chillers. "The plan is change the entire chillers of the two apartment blocks and to do this it will take some time, but as I mentioned earlier we will fix all repairs in two weeks.
"All that we ask for is a little cooperation and patience from our tenants," the official said.