26 June 2019, Abu Dhabi, UAE: Abu Dhabi International Airport (AUH) handled 564,042 passengers during the nine-day-long Eid-al-Fitr holiday, the beginning of the summer season. Despite the high traffic numbers, travellers enjoyed fast processing times and world-class service, in line with the airport’s commitments to smooth operational efficiency, high customer satisfaction, and the provision of a wide range of attractive routes.
During the holiday period, between May 31 and June 8, AUH welcomed 200,867 origins and destination (O&D) travellers and a total of 361,764 transit passengers. The top five destinations for passengers departing from AUH were: London, Dhaka, Cairo, Manila and Bangkok.
Traffic numbers were bolstered by passengers taking advantage of the airport’s ‘Feel Good. Fly AUH’ campaign, which invites travellers departing from AUH on any airline to unlock a range of awards available on www.flyauh.com. With offers available including free Careem rides from Abu Dhabi City and new Dubai to AUH, a voucher of AED 100 to spend in Abu Dhabi Duty Free, a free VIP terminal check-in at AUH, or seven free days of parking at Skypark, as well as the chance to win AED 1 million at the conclusion of the promotion, passengers have been enjoying this exciting offer.
“Eid-al-Fitr is an important holiday for all in the UAE, and many seek to travel, whether to see loved ones living overseas or to explore new destinations,” said Bryan Thompson, Chief Executive Officer of Abu Dhabi Airports. “Yet despite this heavy traffic, we remain committed to delivering world-class services and one of the key metrics we use to measure our success is our ‘overall satisfaction index’. In the first quarter of 2019, Abu Dhabi International Airport achieved a first place ranking within the Middle East for airports handling 15-25 million passengers per year. In addition, I am proud to say that 91% of the passengers we interviewed rated their experience at our airport as excellent or very good.”
“Customers also love our summer campaign ‘Feel Good. Fly AUH’, and I urge those who are considering flying this June, July or August to make use of the rewards on offer. We look forward to welcoming passengers across the course of the summer, and hope they take the time to experience everything Abu Dhabi has to offer,” Thompson concluded.
About Abu Dhabi Airports
Abu Dhabi Airports is a public joint-stock company wholly owned by the Abu Dhabi Government. It was created on 4 March 2006, to spearhead the development of the Emirate's aviation infrastructure. In September 2006, Abu Dhabi Airports assumed responsibility for the operation and management of Abu Dhabi and Al Ain International Airports. In 2008, Abu Dhabi Airports added Al Bateen Executive Airport (an exclusive business aviation airport), as well as Sir Bani Yas and Delma Island Airports to its portfolio. These airports are geared to serve the various segments of air travelers, the aviation marketplace, and will help contribute to Abu Dhabi’s development as a destination for both business and leisure tourism.
Currently under way is the multi-billion dollar re-development and expansion of Abu Dhabi International Airport designed to increase the overall capacity of the airport.