FM Manager - Yas Mall ACCOUNTABILITY: This role is individually accountable for planning, co -coordinating and controlling all FM aspects of shopping mall management, strategies, and activities that ensure the mall delivers and meets target. ROLES & RESPONSIBILITIES: -Creation of an effective FM team and successful opening of the mall -In coordination with other departments, heads ,develop, monitor, & review annual FM budget in line the agreed strategic asset/ corporate plan -Manage the various FM disciplines -Prepare & evaluate where appropriate recommend capital improvement works as well as review & update the whole of life replacement programs for the development -Ensure that strategic alliances with service providers are developed to maximize performance & minimize costs through defined service level agreements and KPIs -Evaluation of service providers - performance & enhance contractual SLA -s & KPIs -Review energy efficient replacement programs, building service -s delivery systems & strategic maintenance or replacement strategies -Provide specialist advice to internal & external stakeholder, other division -s subordinate staff & clients. -Establish & implement policies & procedures for the FM department within the mall inclusive of health & safety -Implementation of all operating standards & reporting necessary to ensure the operation of the mall is consistent with business objectives -Develop educational training & professional development programs to promote an on -going career path for the team members & succession planning -Provide professional, value -adding input to assist in creating a financially viable and sustainable investment vehicle -Review & make effective changes to energy efficient replacement programs, building service -s delivery systems & strategic maintenance or replacement strategies -Develop, administer & review whole of life replacement programs & service delivery contracts -On -going management of the risk management programme & healthy & safety -Actively participate in the review & approval of tenancy fit out documentation -Liaise with clients, staff & external consultants at all levels in matters relating to FM service delivery -Assist in the development of working & capital budgetsEDUCATION: Bachelor -s degree in Engineering or equivalent EXPERIENCE: -10+ years in facilities management -Extensive experience in the technical & operational management of large format shopping malls or mixed -used developments preferably in Middle East COMPETENCIES: -Able to implement FM strategy for the asset & to effect change quickly in a fast -paced, competitive environment -Clear & strong leadership skills to ensure the effective management -Ability to negotiate & manage existing contractual agreements, as well as identifying and completing new deals -Demonstration of advances communication, motivational & interpersonal skills at an individual and team level
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